Digica in the Public Sector

Transformational ICT outsourcing services to move your organisation forward whilst reducing cost.

 

Following its merger with Fox IT in December 2004, Digica has over
15 years' public sector experience
and more than 25 major public sector customers.

We provide transformational IT outsourcing and managed services to local government, health and the emergency services.

Digica focuses specifically on the mid-market, working with over 25 local authorities, health trusts and other public and private sector organisations to address their specific needs and pressures – while working within the constraints of national programmes and initiatives such as Gershon and Shared Services.

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Our customers include local authorities such as Broadland District Council, Wokingham Borough Council, Welwyn Hatfield Council and health sector organisations such as Leeds Mental Health Trust and the Royal Liverpool Children's Hospital.

 

Your organisation is demanding more from ICT, whilst wanting to reduce cost and maximise the return on investment of its existing ICT. Your ICT also must help support improved services, the delivery of internal objectives and addressing of external initiatives.

  1. The public sector spending review has highlighted areas of significant over-expenditure and inefficiency, and has suggested solutions to reduce these problems.

  2. Outsourcing frees resources while providing access to technical or specialist skills not available internally. This enables you to focus on your core objectives and services.

  3. It is an opportunity to increase capability while re-aligning ICT strategy to your organisation's goals. Naturally, the managed service should enhance ICT or process effectiveness.

  4. A good ICT partnership will provide you with excellent service, a focus on your organisation and flexibility to scale the service.

  5. Your ICT supplier should work within your organisation to accelerate the benefits of reengineering and to enhance your service delivery. And as a partner, it should share your risks and become an extension of your team.

  6. Digica focuses specifically on the mid-market, working with individual local authorities, health trusts and other public sector organisations to address their specific needs and pressures – while working within the constraints of national programmes and initiatives.

  7. We help the public sector to deliver ICT-based improvements to exceed the targets of the Gershon Review, helping organisations to meet deadlines, improve efficiency, reduce costs and fulfil internal and external service agreements.

Unlike some suppliers, we do not impose a prescriptive delivery model on you. Our mid-market focus lets us work with your organisation, your internal teams and users, internal and increasingly external, to manage and improve your ICT services.

 

We combine this responsiveness with the service capability of a 'Tier 1 supplier', but without the corresponding cost structures, matrix management and lack of engagement.

 

Digica helps the public sector by simplifying the management and running of the ICT operation, reducing costs, improving service and providing clear and effective programme governance. The result is improved services, and a reduction and transfer of risk from the public sector to Digica.

 

To find out how Digica could help you, please contact us:

 

For Local Government, Dave Lewis on + 44 1159 77 1177 or e-mail dave.lewis@digica.com

 

For Health, Brian Roberts on +44 1159 77 1177 or e-mail brian.roberts@digica.com

Client Testimonials

''The key to a successful managed service relationship is trust as well as availability, cost savings and efficiency improvements, all of which Digica deliver."

Bob Jewel, Chief Resources Officer, Welwyn Hatfield Council

 

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