Infrastructure Management
Service lines
- Design, implementation and management of local and wide area networks
- Policy management and support (WAN, LAN, firewall and anti-virus)
- Firewall, anti-virus and network security
- Availability and performance monitoring (as part of Digica's enterprise monitoring)
- Internet bandwidth on demand
- Network convergence and separation
- Voice and data convergence (through Voice over IP)
Features
- Onsite teams or remote support
- Dedicated communications links or virtual private network (VPN) connections
- Packet prioritisation and shaping
- Anti-virus procedures and toolsets
- Firewall policies and toolsets
- Capacity planning
- Facilities served by major telecommunications providers
- 466 Mbps internet connection
- Skilled network design and support team
- Network rationalisation and convergence
Benefits – transformation
- Rationalised and converged application environment
- Improve responsiveness to the business through improved network performance
- Your own staff are freed to concentrate on your core business objectives
- Meaningful network management information gives greater control by making it easier to monitor usage and capacity levels and identify opportunities for service improvement
Benefits – IT value management
- Reduce and stabilise cost of network management and support to a predictable level
- No need to retain specialised network resources in-house
Benefits – IT governance
- Application of proven methodologies and procedures results in fewer problems and greater network reliability - enhancing the performance of your business
- Increased security and compliance with legislative obligations are assured
"We have outsourced our core IT infrastructure to Digica since January 2000, and we are very happy with the levels of service we have received.“
Xavier Walker, European Technical Director, Tibbett & Britten